
Attachment Based Beginnings online course for practitioners working with pre-reception aged children in early years settings (Equivalent to 2 days learning)
This course has been created in partnership with our Early Years, Educational Psychology and Social Emotional and Mental Health teams. Sometimes we can be at a loss to know how to respond to children and we can feel disempowered or frustrated that we don’t seem to be able to manage a child’s behaviour. This course will help you build the skills you need to see beyond the behaviour and begin to understand what that behaviour is telling us. More importantly it will help us understand how we can respond differently to support that child.
Attachment Based Beginnings is designed to develop the skills, knowledge and understanding of staff working with pre-Reception children aged 2 years plus.
Event Date | 01-09-2022 |
Individual Price | £150 (or subsidised for Devon schools at £96) This is an online learning course which can be undertaken at any time |

The Attachment Based Mentoring Programme aims to meet the specific needs of children who are most in need, by providing them with a significant adult in school who will become a safe base and is able to provide relational support through coaching and mentoring. The training draws on theories and research from the fields of attachment, coaching and resilience. ABM is a comprehensive practical guide as to what to do and how to be to ensure that the individual needs of each child are met.
This online course is roughly equivalent in time to 3 day course, but can be completed in your own time however best works for you. We do recommend having a learning partner at school to discuss your learning and development with. The course will involve a mix of learning activities including videos, audio slides, reading, exploration, activities, personal reflection and sharing thoughts, ideas and plans with others on the course.
The approach aims to enable children to feel safe, connected, and capable - forming positive relationships and enjoying learning.
Event Date | 01-09-2022 |
Individual Price | £450 (£300 subsidised for Devon schools). This is an online course and is available to purchase and undertake at any time. |

Managing complaints with confidence. This programme is aimed at leadership teams, governors or staff involved in the management of complaints to provide them with a complete guide to manage their parental complaints.
There are 2 sessions which include best practice pointers and real-life case studies to test skills and understanding. The associated handout booklets provide additional guidance and model documentation for you to adopt and use in your individual settings. There is an opportunity at the end of each session to address any specific questions you may have (in the group or confidentially).
Maximum number of delegates = 20.
Event Date | Multiple Date Event |
Individual Price | 2 workshop sessions @ £85 each delegate per session =£170 |

This workshop is designed to provide an overview of school/academy/MAT complaints policies and procedures.
The workshop
- raises awareness of legislative requirements, the role of the DfE and ESFA in complaints and the complaints policy and provides an overview of the complaints procedure
- outlines the roles within the procedure
- explains how to achieve early resolution for your complainants
- provides best practice pointers to inform procedures in local settings
This 3 hour session includes best practice pointers and a real-life case study to test skills and understanding. The associated handout booklet provides additional guidance and model documentation for you to adopt and use in your individual settings. There is an opportunity at the end of the session to address any specific questions you may have (in the group or confidentially).
Maximum number of delegates = 20.
Event Date | Multiple Date Event |
Individual Price | 1 workshop session £85 per delegate |

This workshop is designed to provide an overview of school/academy/MAT complaints policies/procedures. The session focusses on managing complex/challenging cases and provides advice and guidance on what to do when faced with an unreasonable and/or persistent complaint.
The workshop
- raises awareness of legislative requirements, the role of the DfE and ESFA in complaints
- provides an overview of the policies required to effectively manage unreasonable and persistent complaints
- explores unreasonable complainant behaviours
- explains how to manage challenging complaint cases
- looks at strategies to manage unreasonable complainants
- provides best practice pointers to inform procedures in local settings
This 3 hour session includes best practice pointers and a real-life case study to test skills and understanding. The associated handout booklet provides additional guidance and model documentation targetted at the management of unreasonable and persistent complaints. There is an opportunity at the end of the session to address any specific questions you may have (in the group or confidentially).
Maximum number of delegates = 20.
Event Date | Multiple Date Event |
Individual Price | 1 workshop session £85 per delegate |